Purchase Support

Get a Quote

Tell us the model, quantity and delivery country. Contact our sauna team or email lyla.wong@majusaccessory.com to discuss your project.

Installation Guidance

Request the assembly manual and electrical requirements for your exact model before installation. Electrical work should be completed by a qualified electrician. Contact our team for remote guidance.

1-Year Warranty & After-Sales

Our saunas carry a one-year warranty for damage not caused by misuse. We provide remote guidance for replacement. After one year, replacement parts are purchased by the customer and remote guidance remains available. Contact us with your order number, model and photos of the issue.

Manuals & Guides

Request the correct model manual, assembly instructions and care guide through our contact page. Include your model or order number.

Instruction Videos

Product videos are available on selected product pages. Contact our team for model-specific assembly and replacement guidance.

FAQs

Do you offer customization?

Yes. OEM, ODM and private-label projects are supported. Send your requirements for review.

How do I confirm delivery?

Provide your delivery address and model so we can confirm availability, delivery arrangements and applicable charges.

Where can I get after-sales help?

Contact us with your order number, model and details of the issue.